We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect personal information including your name, contact details, court documents, case information, and any other details you provide during consultations, bookings, or service delivery. We only collect information necessary to provide McKenzie Friend services and to manage our client relationship with you.
Your information is used to provide you with the services you have requested, manage bookings, communicate with you, and comply with any legal obligations. We do not share your information with third parties without your consent, unless legally required to do so.
We store your information securely and limit access to authorised personnel only. Reasonable measures are in place to prevent loss, misuse, or unauthorised access to your data.
You have the right to access, correct, or request deletion of your personal information. You can also request restrictions on how your data is used or object to certain types of processing. Requests should be made in writing to the contact details provided below.
Our website may use cookies to enhance user experience and track website performance. Cookies do not collect personal information unless explicitly provided by you. You can manage or disable cookies through your browser settings.
We retain your personal information for as long as necessary to provide services and meet legal obligations. Case-related information is typically retained for up to six years unless otherwise required by law.